Corporate Dispute Resolution Training
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Understanding Conflict Dynamics
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De-escalation Strategies
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Problem-Solving Approaches
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Effective Communication
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Building Collaborative Cultures
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Continuous Learning Tools
The Cost of Conflict.
How can conflict impact an organization?
U.S. employees spend 2.8 hours per week involved with conflict, which amounts to approximately over $300 billion in paid hours or 300 million working days spent as a nation in workplace conflict.
Almost 60% of employees in the U.S. have never received basic conflict resolution training and report seeking out win-win or harmonious outcomes when conflicts arise in the workplace. 85% of employees claim to wanting to be more proactive when conflicts arise without taking the conflict personally.
95% of U.S. employees have said conflict resolution training has helped them to positively navigate conflict in the workplace.
Source: CPP Inc., publishers of the Myers-Briggs Assessment and the Thomas-Kilmann Conflict Mode Instrument.
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